Guides When banks pay
When does each bank pay?
A switching reward arrives some time after you meet every condition, and each bank sets its own timing. Pocketly plans to the latest day the terms allow, and only then treats a reward as late.
If you asked to switch today
8 offers, each planned alone for one example person asking today: when you’d ask, when the switch completes, any money you pay in, and when each bank pays.
Barclays
first direct
HSBC UK
Lloyds
Nationwide Building Society
NatWest
RBS
Santander
As a table
| Bank | What | When |
|---|---|---|
| Barclays | Ask Barclays for the switch | Fri 6 Nov |
| Barclays | Switch completes Mon 16 – Tue 17 Nov | Mon 16 Nov to Tue 17 Nov |
| Barclays | Barclays pays £150 | Mon 18 Jan 2027 |
| first direct | Ask first direct for the switch | Fri 6 Nov |
| first direct | Switch completes Mon 16 – Tue 17 Nov | Mon 16 Nov to Tue 17 Nov |
| first direct | £1,000 away | Fri 6 Nov to Mon 9 Nov |
| first direct | first direct pays £210 | Fri 1 Jan 2027 to Tue 19 Jan 2027 |
| HSBC UK | Ask HSBC UK for the switch | Fri 6 Nov |
| HSBC UK | Switch completes Mon 16 – Tue 17 Nov | Mon 16 Nov to Tue 17 Nov |
| HSBC UK | £2,000 away | Fri 6 Nov |
| HSBC UK | HSBC UK pays £220 | Fri 5 Mar 2027 |
| Lloyds | Ask Lloyds for the switch | Fri 6 Nov |
| Lloyds | Switch completes Mon 16 – Tue 17 Nov | Mon 16 Nov to Tue 17 Nov |
| Lloyds | Lloyds pays £200 | Wed 25 Nov to Mon 7 Dec |
| Nationwide Building Society | Ask Nationwide Building Society for the switch | Fri 6 Nov |
| Nationwide Building Society | Switch completes Mon 16 – Tue 17 Nov | Mon 16 Nov to Tue 17 Nov |
| Nationwide Building Society | £1,000 away | Fri 6 Nov to Mon 9 Nov |
| Nationwide Building Society | Nationwide Building Society pays £175 | Tue 15 Dec to Wed 16 Dec |
| NatWest | Ask NatWest for the switch | Fri 6 Nov |
| NatWest | Switch completes Mon 16 – Tue 17 Nov | Mon 16 Nov to Tue 17 Nov |
| NatWest | £1,250 away | Tue 17 Nov to Wed 18 Nov |
| NatWest | NatWest pays £200 | Thu 17 Dec |
| RBS | Ask RBS for the switch | Fri 6 Nov |
| RBS | Switch completes Mon 16 – Tue 17 Nov | Mon 16 Nov to Tue 17 Nov |
| RBS | £1,250 away | Tue 17 Nov to Wed 18 Nov |
| RBS | RBS pays £200 | Thu 17 Dec |
| Santander | Ask Santander for the switch | Fri 6 Nov |
| Santander | Switch completes Mon 16 – Tue 17 Nov | Mon 16 Nov to Tue 17 Nov |
| Santander | £1,500 away | Fri 6 Nov to Mon 9 Nov |
| Santander | £200 away | Fri 6 Nov to Thu 4 Feb 2027 |
| Santander | Santander pays £240 | Mon 4 Jan 2027 to Thu 4 Feb 2027 |
| Offer | Reward | When it’s paid |
|---|---|---|
| Barclays | £150 | Paid about 28 working days after you meet the conditions |
| Barclays Premier Premier | £450 | Paid about 28 working days after you meet the conditions |
| first direct | £210 | Paid by the 19th of the month after you meet the conditions |
| HSBC Premier Premier | £500 | Paid about 70 days after you meet the conditions |
| HSBC UK | £220 | Paid about 60 days after you meet the conditions |
| Lloyds | £200 | Paid about 14 working days after you ask to switch |
| Nationwide Building Society | £175 | Paid about 10 days after you meet the conditions |
| NatWest | £200 | Paid about 30 days after you meet the conditions |
| NatWest Premier Premier | £500 | Paid 90–120 days after the switch completes |
| RBS | £200 | Paid about 30 days after you meet the conditions |
| Santander | £240 | Paid 60–90 days after you ask to switch |
If a reward is late, Pocketly helps you ask the bank, keeps a dated record, and tracks the 8 weeks a bank has to answer a complaint before you can go to the Financial Ombudsman Service.